Payment Policy

Effective Date: December 30, 2024

At Glossy Hairr, we want to make your shopping experience as easy and secure as possible. Our Payment Policy outlines the payment methods accepted on our website, payment security, and related information.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit & Debit Cards: We accept payments from major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can securely pay via PayPal using your PayPal balance or linked credit/debit cards.
  • Apple Pay: Available for customers using Apple devices.
  • Google Pay: Available for Android users.
  • Bank Transfers: For larger or custom orders, we may also accept direct bank transfers (please contact us for details).

2. Currency

All prices displayed on glossyhairr.com are in Qatar Riyals (QAR) for customers within Qatar. For international customers, prices will be converted to your local currency at the time of checkout, and the exchange rate will depend on your payment provider.

3. Payment Security

We take the security of your personal and financial information seriously. Our website uses industry-standard SSL encryption technology to ensure your payment details are protected during transmission. All transactions are processed securely through trusted payment gateways.

  • SSL Encryption: Your personal and payment information is encrypted to protect it from unauthorized access.
  • PCI DSS Compliant: Our payment systems comply with the Payment Card Industry Data Security Standard (PCI DSS) to provide a secure environment for processing your payments.

4. Order Confirmation

After your payment has been processed successfully, you will receive an order confirmation email with details of your purchase. This email serves as proof of your transaction and will contain your order number, items purchased, shipping information, and payment confirmation.

5. Payment Authorization

All payments must be authorized by the card issuer or payment service. In the event that payment cannot be authorized, your order will not be processed, and you will be notified immediately. We may also request additional information to verify the payment if necessary.

6. Payment Errors

In the case of an error during the payment process, such as duplicate charges or incorrect amounts, please contact our customer support team within 7 days. We will resolve any payment-related issues promptly.

7. VAT and Taxes

For customers in Qatar, the applicable Value Added Tax (VAT) is included in the prices displayed on our website. For international customers, any VAT, sales taxes, or import duties imposed by your country are your responsibility and will be charged at the time of import. Glossy Hairr is not responsible for these additional charges.

8. Refunds and Cancellations

In the event of an order cancellation or return, refunds will be issued to the original payment method. Refunds are processed within 5-7 business days after the return is confirmed and received by our team.

9. Payment Disputes

If you have any disputes regarding charges on your account, please contact our customer support team immediately. We will work with you to resolve any issues and ensure customer satisfaction.

10. Contact Information

If you have any questions or concerns about our payment policy or require further assistance, feel free to reach out to us: